Checkout & Payment
Is my payment secure?
Absolutely , the information you provide is safe with us. All data is transmitted securely and encrypted with an SSL Protoco l. We are GlobalSign SSL secured as well as McAfee secure. We use a third…
How can I use my gift card or gift certificate?
Please contact us with the tour you would like to book and provide us with following information: Date. Participants information (full name, nationality, phone number, pick-up and drop-off location,…
My payment isn’t going through, what should I do?
Uh oh! You’ve settled on the perfect tour and tried to make your purchase, but something’s not working. Don’t worry... Please double check that your credit/debit card details are correct. If the webs…
I was double-booked or charged twice! What should I do?
In the very unlikely event that you are charged twice, just contact us and we’ll make it right! Please provide your booking number and we’ll update your booking and give you a full refund of the seco…
Which credit/debit cards do you accept?
We accept Visa, MasterCard, Maestro, Diners Club International, American Express, Discover, JCB & UnionPay.
Can I pay with cash?
Sorry, we do not accept cash payments. Iceland Advice is an online platform, and all bookings must be made over the website or through your custom booking link.
Can I purchase tours at your office?
We do not accept payments at our office. All payments must be made through our secure website using an accepted credit or debit card. However, you are more than welcome to come by for a chat! We’ll a…
Can I pay when I arrive in Iceland?
Unfortunately, it is not possible to pay upon arrival. All bookings must be paid in full before the start of the tour, activity, or experience.